Jul 09, 2020. Posts about Citrix Receiver NetScaler written by CyberRuiz. While working on a new StoreFront/NetScaler Gateway implementation, I was asked to provide a Citrix Receiver link on the NetScaler Gateway authentication page, although I thought this was a pretty simple task, I figure we would make this fancier and detect the Client OS then provide the proper Citrix Receiver the company wanted to deploy. Sep 20, 2018. Issue does not happen when we use Load balanced IP or direct storefront server IP in the session profile of Netscaler under ' Published applications' tab in ' Web interface address' box Problem Cause Issue is seen only with Receiver for Mac which needs code level fix. I'm using the Citrix Netscaler Gateway for Mac (Version 3.1.8 which is the newest for mac) and macOS High Sierra. When I use the Gateway Plugin to connect to our gateway, it seems to work, because the the NetScaler starts and shows the popup 'Connected to xyz'. But when I try to open a website of the connected vpn, it is not possible. Nov 21, 2019.
Applicable Products
NetScaler Gateway
NetScaler
Symptoms or Error
When connecting through the receiver for MAC we get error 'check network connection'. But when trying to connect from web browser, Windows, IOS, Android it works fine. Issue is only when trying to connect from Receiver for Mac after upgrading to 11.1 build.
Download Netscaler Gateway Client Mac Os
Solution
Netscaler Gateway Client Download
Issue is fixed in 11.1-49.x build. Issue ID for your reference is as below: https://www.citrix.com/content/dam/citrix/en_us/documents/downloads/netscaler-adc/NS_11_1_49_16.html Mac OSX users are unable to sign on to the OSX Receiver client and are denied access to their apps and desktops. [# 651273] More information about the issue: Issue is happening when storefront servers are load balanced and we use FQDN that resolves to Load balanced IP in session profile of Netscaler. Issue does not happen when we use Load balanced IP or direct storefront server IP in the session profile of Netscaler under 'Published applications' tab in 'Web interface address' box
Problem Cause
Netscaler Gateway
Issue is seen only with Receiver for Mac which needs code level fix.